Boost vendor loyalty and retention

Reward your
best vendors.

Create a tier-based loyalty program that rewards your most active vendors with discounts, perks and referral credits. Increase retention and grow your marketplace organically.

Four tier levels Referral credits Automatic discounts Fully configurable
Your rewards · Sweet Treats BakerySample data
Gold member12 bookings to Platinum
10% current discount, applied automatically at checkout
Credit balance
$40
4 successful referrals
Total savings
$312
This season
Credits auto-apply at checkoutSample data
$10 referral credit earned.
Referred vendor completed a paid booking.
Increase vendor retention

Loyalty that drives
the next booking.

Vendors who feel valued stay longer and book more. The rewards system creates a relationship that grows your marketplace organically.

Higher retention

Vendors with a tier to protect come back next season.

More bookings

Tier progress and discounts nudge vendors to book the dates they were hesitating on.

Referral growth

Your best vendors bring in the next ones, and both are rewarded.

Vendor satisfaction

Recognition, visibility and savings for the people who show up every week.

Four tiers of recognition

Vendors progress
as they book.

Tiers are based on paid bookings. Each unlocks better rewards and exclusive perks. All tier names and thresholds are fully customizable.

Starting tier

Bronze

0%example discount

Welcome tier for new vendors.

Active vendors

Silver

5%example discount

Unlocks basic perks and a first discount.

Loyal vendors Popular

Gold

10%example discount

Featured Vendor Spotlight on your homepage.

Elite vendors

Platinum

15%example discount

All perks plus a Marketing Shoutout.

Discount percentages above are an example configuration. You set thresholds and rates from 0% to 50% per tier.

Referral program

Turn vendors
into ambassadors.

Each vendor gets a unique referral code. When they refer new vendors who complete paid bookings, both parties earn credits to use on future bookings.

  • Unique referral codesEvery vendor gets their own shareable referral code and link.
  • Easy social sharingOne-click sharing to Facebook, X, email and SMS.
  • Automatic credit awardsCredits are awarded when the referred vendor completes their first paid booking.
Your referral codeSample data
VENDOR2026
$10 credit per referral · example amount
MB
Maria's Garden Bakery
Referred · first booking paid
+$10
JT
Joe's Tacos
Referred · application pending
Pending
Exclusive perks for top vendors

Visibility, not just
discounts.

Beyond discounts, reward your best vendors with recognition that helps their business grow.

Featured Vendor Spotlight

Gold and Platinum vendors featured on your homepage. Unlocks at Gold.

  • Homepage feature placement
  • “Featured Vendor” badge on profile
  • Priority in search results

Marketing Shoutout

Dedicated social and newsletter features. Exclusive to Platinum.

  • Social media feature post
  • Email newsletter spotlight
  • Vendor success story highlight
Homepage · featured vendorsSample data
ST
Sweet Treats Bakery
Gold · Featured Vendor badge
Spotlight
FF
Fresh Farms Produce
Platinum · Newsletter feature
Shoutout
AB
Artisan Bread Co.
Gold · Priority in search
Spotlight
Complete control

Configured to
your market.

Every aspect of the rewards program can be customized. Enable or disable the whole program with one click.

Tier configuration

Customize tier names, booking thresholds and discount percentages to fit your business model.

  • Custom tier names
  • Adjustable thresholds
  • Flexible discount rates (0–50%)

Discount scope

Choose which fees tier discounts apply to: space fees, add-ons, or both.

  • Space booking fees
  • Add-on purchases
  • Granular control

Referral settings

Set credit amounts, redemption rules and what referral credits can be used for.

  • Custom credit amounts
  • Credit usage scope
  • Automatic or manual awards
Simple setup

Running in minutes,
not days.

STEP 1

Enable the program

Turn on rewards with a single toggle in your admin panel.

STEP 2

Configure tiers

Set thresholds, discounts and perks for each tier level.

STEP 3

Set referrals

Define credit amounts and redemption rules.

STEP 4

Watch it work

Vendors earn rewards automatically as they book.

Part of one platform

Rewards run on the
same vendor record.

Tier progress counts real paid bookings, discounts apply at the same checkout, and featured vendors appear on the same homepage.

Frequently asked questions

Everything about
vendor rewards.

Tiers, referral credits, discounts and configuration.

Something else? Email sales@zinifly.com or book a live demo.

How do vendors progress through tiers?

Vendors progress automatically based on their total number of paid bookings. When a booking is marked as paid, it counts toward their tier progress, and tier status is recalculated after each booking.

When are referral credits awarded?

Referral credits are awarded when a referred vendor completes their first paid booking. Credits are only given for genuine, converting referrals, not just sign-ups.

Can vendors lose their tier status?

By default, tier status is based on lifetime bookings and does not decrease. You can configure the program to require minimum activity to maintain status if you prefer.

Are discounts applied automatically?

Yes. Tier discounts are applied at checkout based on the vendor’s current tier. Credits can be set to auto-apply, or vendors can save them for later.

Can I customize the tier names and thresholds?

Yes. Rename tiers (for example “Rookie” instead of “Bronze”), adjust the booking thresholds, set discount percentages from 0% to 50%, and enable or disable individual perks for each tier.

Is the rewards program optional?

Yes. The entire program is optional and can be enabled or disabled at any time. You can also run just tier rewards, just referrals, or both together.

A clear next step

Ready to reward
your vendors?

Start building loyalty and growing your marketplace with vendor rewards.

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