Learn how we collect, use, and protect your personal information on the Zinifly platform.
This Privacy Policy describes how Zinifly ("Company," "we," "our," or "us") collects, uses, and shares information about you when you use the Zinifly Platform ("Platform"), our website, and related services. By using our services, you agree to the collection and use of information in accordance with this policy.
When you create an account or use our Platform, we may collect:
We automatically collect information about how you use the Platform:
We collect information about the devices you use to access our Platform:
We use the information we collect to:
Operate and maintain the Platform, process transactions, and deliver features
Respond to your inquiries and provide technical assistance
Analyze usage patterns and enhance user experience
Send important updates, newsletters, and marketing (with consent)
Protect against fraud, unauthorized access, and illegal activity
Comply with legal obligations and enforce our terms
If you are located in the European Economic Area or the United Kingdom, we process your personal information only where we have a lawful basis to do so under the GDPR. Depending on the activity, our legal bases are:
We implement industry-standard security measures to protect your information:
All data transmitted is encrypted using 256-bit SSL
Data stored in secure, access-controlled environments
Limited employee access on a need-to-know basis
Continuous security monitoring and assessments
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:
Depending on your location, you may have the following rights:
Request a copy of your personal data we hold
Correct inaccurate or incomplete information
Request deletion of your personal data (subject to legal requirements)
Receive your data in a portable format
Opt out of marketing communications and certain data processing
Object to processing based on our legitimate interests, and to direct marketing at any time
Ask us to limit how we use your personal data in certain circumstances
Where we rely on consent, withdraw it at any time without affecting prior lawful processing
Email us at privacy@zinifly.com or use our data deletion request page. We will respond within 30 days (and within 45 days for requests made under the CCPA), and will tell you if we need a permitted extension. We will not charge a fee for a reasonable request, and we will never discriminate against you for exercising your rights.
If you are in the EEA or UK and believe we have not handled your personal data lawfully, you have the right to lodge a complaint with your local data protection supervisory authority. We would, however, appreciate the opportunity to address your concerns first.
We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects.
Our Platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Third-party services we use include payment processors (Stripe), analytics providers (Google Analytics), mapping services (Mapbox), and communication tools.
Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 18, we will promptly delete that information. If you believe we may have collected information from a child, please contact us immediately.
We are based in the United States, and your information may be transferred to, stored in, and processed in the United States and other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your country.
Where we transfer personal information of individuals in the EEA or UK to a country that has not received an adequacy decision, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (and the UK International Data Transfer Addendum) to protect your information. You may contact us at privacy@zinifly.com to request more information about these safeguards.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
This section provides additional information for California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA").
Zinifly does not sell your personal information for money, and we do not "share" your personal information for cross-context behavioral advertising, as those terms are defined under the CCPA/CPRA. Because we do not sell or share personal information, no separate opt-out is required; you may still exercise the rights described below. If our practices ever change, we will update this policy and provide a clearly labeled "Do Not Sell or Share My Personal Information" link.
In the preceding 12 months, we have collected the following categories of personal information:
We collect this information directly from you, automatically through your use of the Platform, and from service providers. We use it for the business purposes described in "How We Use Your Information," and we may disclose it to service providers for those purposes. We do not use or disclose sensitive personal information for purposes that would require offering a "Limit the Use of My Sensitive Personal Information" option.
To exercise your California rights, email privacy@zinifly.com or use our data deletion request page. We will verify your identity using information associated with your account before fulfilling a request. You may use an authorized agent to submit a request on your behalf; we may require the agent to provide proof of authorization and may still verify your identity directly.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Zinifly, Inc.
Wilson County, Tennessee, USA